Frequently asked questions about Skype for Business
- What do I pay for my calls?
- Is everything free?
- Should I replace my phone?
- Will my call loose quality?
- Can I keep my phone number?
- Can I keep my call groups?
- How can I handle my conversion?
- Should I install servers?
- What is my ROI?
- Can I work abroad with Skype for Business?
- Do I still need a desk?
- Can I integrate my personal and my professional Skype account?
What do I pay for my calls?
Conversations over Skype and Skype for Business are free.
Is everything free?
No, for the installation of Skype for Business, you should consider licensing.
Should I replace my phone?
80% of the end users of Skype for business calls with a headset. A phone is in most cases unnecessary.
Will my call loose quality?
The quality is even better. Skype for Business uses the latest technology to provide the best sound quality.
Can I keep my phone number?
Yes, you can keep your phone thanks to the media gateway and SIP trunk operators. You choose who your host number.
Can I keep my call groups?
Yes, call groups are a basic feature of Skype for Business. You can set whether your users all together, or for calls.
How can I handle my conversion?
Smartlync recommends a transition which runs department by department. This provides the most efficient and most comfortable approach for end users.
Should I install servers?
Yes, you always have a server for Skype for Business. Which allows you to host in a data center or in your own server space.
What is my ROI?
You will feel the cost savings at several levels: a lower telecom invoice, less travel costs, and more productivity for you and your employees.
Can I work abroad with Skype for Business?
Thanks to the internet using Skype for Business service whenever and wherever you want. Note: Depending on the choices you make, you will feel an impact on quality. We give you advice based on your professional situation.
Do I still need a desk?
You no longer need a fixed workplace because your telephone number is available on your computer. Thanks to the switch to Skype for Business take everywhere with you your work number, even abroad.
Can I integrate my personal and my professional Skype account?
Yes, your Skype network is fully accessible through Skype for Business.